OLI Support

Offline push-to-talk voice translation for iPhone.

Frequently asked questions

Does OLI need an internet connection?

No. Speech recognition, translation, and speech synthesis all run on-device. Once the app and any language packs you want are installed, OLI works with no wifi and no data plan.

Does OLI require an account?

No. There is no sign-up, no login, and no account of any kind.

What happens to what I say?

Microphone audio is held in memory only while a turn is being processed and is discarded right after. It is never written to disk or sent anywhere. See the Privacy Policy for the full details.

What is Offline Pro?

Offline Pro unlocks additional downloadable language packs and the optional Whisper speech recognizer. There are two ways to get it: a yearly subscription ($12.99/year, auto-renewing) or a one-time lifetime purchase ($24.99, pay once). Both unlock the same features.

How does the yearly subscription work?

Offline Pro Yearly is an auto-renewing subscription billed to your Apple ID. It renews automatically each year unless you turn off auto-renewal at least 24 hours before the current period ends. Manage or cancel it any time in Settings → [Your Name] → Subscriptions on your iPhone. If you cancel, Offline Pro stays active until the end of the period you already paid for.

What's the difference between Yearly and Lifetime?

They unlock the same language packs and the same Whisper recognizer. Yearly renews every year at $12.99 unless cancelled. Lifetime is a single $24.99 charge with nothing further to pay, ever.

What is the optional Whisper recognizer?

For supported languages, OLI can use the Whisper Base Q5 model as an alternative speech recognizer. It downloads once, is verified with a SHA-256 checksum before use, and then runs entirely on your device.

How do I request a refund or manage a purchase?

Purchases are billed and managed entirely through Apple. Go to Settings → [Your Name] → Subscriptions & Purchases on your iPhone, or visit reportaproblem.apple.com for refund requests.

I found a bug, or have feedback.

Email [email protected] with what you were doing, what happened, and your iPhone model and iOS version, and we'll take a look.